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Assist 34

We believe in people

At Assist34, we are dedicated to the principle that success in the tourism industry hinges on the strength and capability of its people. With decades of senior-level experience in the travel sector, our company stands as a trusted partner for multinational tourism enterprises striving to thrive in a fiercely competitive global market.

Assist34 is designed to provide comprehensive support to tourism companies worldwide, focusing on enhancing both back-office and mid-office operations. Our services are meticulously crafted to deliver cost-effective and high-quality solutions, underpinned by our extensive expertise in management advisory tailored specifically to the travel industry.

Our organization is built on a human-centric model that prioritizes continuous skill development and professional growth. This approach ensures that our team remains at the forefront of industry advancements, equipping us to offer unparalleled support and innovative solutions. By partnering with Assist34, our clients—whether they are hotel operators, destination management companies, or tour operators—can concentrate on their core business activities. We handle the intricacies of operational support and advisory services, enabling our clients to achieve their strategic goals and maintain a competitive edge.

In essence, Assist34 empowers tourism companies to excel by providing a robust and flexible support structure, allowing them to focus on delivering exceptional experiences to their customers while we manage the critical operational and advisory functions.

Our Team

Amir Keny

Director of operation

Amir is an experienced leader with more than 15 years of combined expertise in the tourism and hospitality sectors, ensuring the highest service delivery standards to our clients. Before joining Assit34, he gained his knowledge in different areas as service center, Tour operator, and DMCs.

Basma Gamal

Team Leader Flight & Service Centre

With over six years in the tourism industry specializing in Flight Service, Basma is now passionate about all aspects of the Service Centre. Previously, she led the Flight Support Centre at FTI. She believes that customer retention relies not only on product quality but also on exceptional after-sales service and responsiveness to client needs.

Nagi Atef

CONTRACTING MANAGER

Nagi has been passionate about tourism since he began his career in 2007. Working alongside amazing teams and individuals has equipped him with the valuable experience he has today and gave him the opportunity to lead different teams at RedSea24, supporting various product teams of FTI and BigXtra, before joining Assist34. He is excited to start this new chapter in his career to achieve remarkable goals.

Bahaa Karar

COMMERCIAL MANAGER

Bahaa is our dynamic Commercial Manager at Rocket Online, with over 6 years of expertise in the tourism industry. He specializes in product management and destination strategies, consistently driving business growth and cultivating strong client relationships. Bahaa is dedicated to deliver innovative solutions that enhance customer experience and achieve measurable results

Ahmed Fekry

Product Manager

Ahmed is an innovative product manager in the tourism industry who started in the hospitality field, and his main passion is crafting memorable journeys. Ahmed combines creativity and insights to launch diverse and unforgettable tour packages.

Mina Nasry

Product Manager

With over 14 years in the tourism industry, Mina Nasry is skilled at managing product tasks, bookings, yield, and operational tasks. His extensive experience enables him to achieve goals and keep the best quality in daily operations, leading to an exceptional travel

Anas Kasem

Head of IT & Infrastructure

Anas is our Head of IT Infrastructure with over a decade of experience in the tourism industry. Adept at orchestrating complex migrations, fostering global team collaboration, and driving innovative solutions. Proven track record in digital transformation and delivering tangible results.

Mohamed Ali

HR Manager

Mohamed Ali has over a decade of experience in human resources, both in the hotel industry and corporate settings. With his extensive knowledge of all aspects of human resources management, Mohamed contributes significantly to fostering a positive and productive work environment for employees at Assist34 Egypt.

Your journey starts here! Let’s talk!

    PMA GROUP